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June 29,2009

What Got You Here Won't Get You There《UP學》

書名:《UP學》(What Got You Here Won't Get You There)
作者: 葛史密斯(Marshall Goldsmith)

作者根據他輔導CEO的顧問經驗歸納,然後寫此書。這本書的目標對象是給已經有成功經驗者,所以有特別描述這些人的心態,會抱著舊習慣不改。雖然不是人人都想都CEO,但是有些做事做人的原則,可以參考,自我內省。

書中列了20個壞習慣,我寫出前幾個:

Habit #1. Winning Too Much
Successful people always want to win. They argue too much because they always want their point of view to prevail. They put down other people because they want to position others beneath them. They ignore people, withhold information, play favorites all to give themselves an edge over others.
成功人士通常想要贏。他們跟人爭論太多因為他們總是希望自己的觀點可以傳遍。他們看不起人因為他們想要定位別人低於自己。他們總是忽略別人,隱瞞訊息,厚此薄彼。(我想這就是為什麼有人會討厭老闆的主因吧!)

Habit #2. Adding Too Much Value
Successful people are used to telling people what to do, instead of listening to others. When other people talk, share ideas, or give opinions, they tend to communicate that a) they already knew that, and b) they know a better way or a way to improve the idea. This is what adding too much value means. And while the intentions may be good, it is extremely discouraging for others, and their ideas. Instead of surfacing ideas and brainstorming on solutions, all that comes out are your ideas.
成功人士習慣告訴別人怎樣作,而非傾聽別人。當其他人講話、分享或給意見的時候,他們傾向溝通 (a) 他們已經聽過了(b) 他們知道一個更好的方法,或改善此點子的方法。這也就是「加值」太多的意思。雖然意圖是好的,但是很讓別人沮喪。

Habit #3. Passing Judgment
Successful, and even not-so-successful people can't help passing judgment on others, or judging everything people tell us. Often successful people can't help saying “Great idea”, “Bad idea”, to everything they hear. And while there's nothing wrong with offering an opinion in the normal give and take of business talk, it's not appropriate to pass judgment when we specifically ask people for their opinions.
成功的人,甚至不是很成功的人都會對別人批評,或是批評別人告訴我們的事情。通常這些成功人士對任何聽到的是,都無法避免不說「好點子」「壞點子」。在正常商業談話中,給予意見這件事情本身沒有不對,但是當我們特別要求別人給他們的意見時,不適合給予批評。

If we ask people for ideas, or for advice, we can't turn around and then pass judgment on whether what they said was good or bad. We just need to say thank you.
當我們問及別人想法或建議時,我們不能轉身就對他們所說的下批評,說其好或不好。我們只需要說謝謝。
(注意:說「好」也是批評)



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